FREQUENTLY ASKED QUESTIONS
We have a domestic premises where we service all machines, based in Point Cook – the Western Suburbs of Melbourne.
However we service all suburbs Melbourne and Greater Melbourne.
We also service & repair machines nationwide via courier.
We have customers from all over Melbourne in the suburbs of:
Werribee 3030, Altona 3018, Tullamarine 3043, St Albans 3021, Hoppers Crossing 3029, Derrimut 3030, Laverton 3028, Sunshine 3020, Ardeer 3022, Kealba 3021, Braybrook 3019, Brooklyn 3012, Westmeadows 3049, Keilor 3036, Attwood 3049, Albion 3020, Truganina 3029, Seabrook 3028, Point Cook 3030, Williamstown 3016, Elsternwick 3185, Plenty 3090, Somerton 3062, Newport 3015, Elwood 3184, Hawthorn 3122, Greensborough 3088, Epping 3076, Meadow Heights 3048, Glenroy 3046, Maidstone 3012, Southbank 3006, Ivanhoe 3079, Rosanna 3084, Bundoora 3083, Thomastown 3074, Lalor 3075, Essendon 3040, Coburg 3058, Preston 3072, Glen Waverley 3150, Eltham 3095, Mooroolbark 3138, Moorabbin 3189, Cheltenham 3192, Wantirna 3152, Croydon 3136, Research 3095, Templestowe 3106, Surrey Hills 3127, Glen Iris 3146, Clayton 3168, Ringwood 3134, Warranwood 3134, Warrandyte 3113, Burwood 3125, Oakleigh 3166, Heatherton 3202, Box Hill 3128, Lilydale 3140, Braeside 3195, Skye 3977, Rowville 3178, Bangholme 3175, Beaconsfield 3807, Emerald 3782, Keysborough 3173, Doveton 3177, Lysterfield 3156, Berwick 3806, Harkaway 3806, Tremont 3785, Cranbourne 3977, Dewhurst 3809, Guys Hill 3807, Balwyn 3103, Brunswick 3056, Bayswater 3153, Doncaster 3108, Camberwell 3124, Chadstone 3148
At Chameleon Coffee, our coffee machine servicing is a thorough and meticulous process designed to ensure your machine performs at its best. We begin with a comprehensive diagnostic to identify any underlying issues. Our expert technicians then proceed with cleaning and descaling to remove mineral buildup, checking and adjusting coffee quality settings, and inspecting for leak tightness and overall cleanliness. We examine and replace wear parts as needed, ensure the flowmeter and brewing unit are functioning correctly, and perform precise grinder maintenance. Additionally, we address any failures by repairing or replacing defective components with genuine parts, and we meticulously clean the coffee spout and milk system to maintain hygiene. We provide a full comprehensive service that is guaranteed to keep your machine running well and producing great coffee.
As we want to ensure your machine has everything running to the best quality and we often have many machines to service, the average turnaround time is 1-2 weeks. We take our time to meticulously inspect, clean, and repair each machine to the highest standards. This includes thorough diagnostic checks, deep cleaning and descaling, and the careful inspection and replacement of wear parts to ensure reliability and longevity. We also calibrate settings for optimal coffee quality, test the machine with multiple brews to confirm consistent performance, and use genuine parts for any necessary replacements.
We understand that you may need your machine back sooner. For an additional fee, we can arrange an urgent turnaround time to prioritize your repair and get your machine back to you as quickly as possible without compromising on our meticulous quality standards. Please contact us to discuss your specific needs and we will do our best to accommodate you.
We are available from 9am to 6:30pm every day but we request that you ring ahead to book in a drop off as we may not always be present.
Please contact us at chameleoncoffee@gmail.com with your request.
Yes we supply our own freshly roasted coffee beans. Please head to coffee beans tab at top to order online or pick up from us!