Chameleon Coffee

Manual not solving it? We service these machines every day from our own Melbourne workshop — and if yours is past saving, $200 comes off a replacement.

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Free how-to library · Point Cook, Melbourne

Jura How-To & Support Videos

Step-by-step video guides for getting the best from your Jura coffee machine — cleaning, descaling, milk-system care, water-filter changes, first-time setup and everyday troubleshooting. Curated by Chameleon Coffee, Melbourne's independent Jura servicing and repair specialists.

Cleaning & descaling Milk system care Filter changes Setup & troubleshooting

Jura How-To Guide 01

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Jura How-To Guide 02

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Jura How-To Guide 03

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Jura How-To Guide 04

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Jura How-To Guide 05

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Jura How-To Guide 06

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Jura How-To Guide 07

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Jura How-To Guide 08

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Jura How-To Guide 09

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Jura How-To Guide 10

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Jura How-To Guide 11

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When a video isn't enough

Still not pouring right? We'll fix it.

If the guide didn't solve it — a stubborn error message, weak coffee, or a milk system that won't froth — that's exactly what we do. Australia's #1 independent Jura repairer, 15+ years, warranty on every job.

Book a repair online →   or call 0431 852 898

Looking for your manual?

Download the full PDF user manual for your exact Jura model — every line, from ENA to GIGA.

Jura manuals library →

Not sure which Jura you have?

The model name is on the front of the machine; the serial sticker sits on the base or behind the water tank. Send us a photo and we'll identify it.

Email us a photo →
Jura care, answered

Frequently asked questions

How often should I clean and descale my Jura?
Run the machine's cleaning cycle when it prompts you (roughly every 180–220 coffees, or when the clean symbol shows), and descale whenever the descale prompt appears — that's driven by your water hardness. Rinse the milk system daily. Alongside that, book a professional service every 6–12 months to reach the parts a home clean can't.
The video didn't fix my problem — what should I do?
Persistent error messages, weak or bitter coffee, and milk systems that won't froth usually point to something a cleaning cycle can't reach — a worn brew group, blocked internals or scale build-up. That's a job for a service: book a repair and we'll sort it, warranty-backed.
Which Jura models do these guides cover?
The maintenance steps — cleaning, descaling, milk-system care and filter changes — are similar across the Jura range, from the compact ENA and A lines through the E, S, J, F, X, Z and GIGA series. For steps specific to your model, check your user manual or ask us.

Videos are hosted on YouTube and open/play in place. Chameleon Coffee is an independent servicing and repair specialist and is not affiliated with JURA Elektroapparate AG.

Still not right after the manual?

Most of what sends people to a manual — error codes, weak flow, a grinder that will not feed, milk that will not froth — we fix on the bench in a day or two. Tell us the model and the code and we will tell you honestly whether it is worth it before you spend anything.

Melbourne workshop, all brands, and no charge for telling you it is not worth fixing.

Or replace it — and take $200 off with your old machine

  • Rebuilt and bench-tested in Melbourne
  • 12-month parts & labour warranty
  • Photos and a video of your actual machine before it ships
  • $200 off with any old machine traded in

See all refurbished machines or browse new machines.